I had 15 people in them prior to moving to Florida, reports back are still favorable. The size is not for everyone, but for a small SUV they are very upscale and extremely popular in the class. I looked at one for my personal use a while back and for me there was not enough cargo room for my needs. My Mom & Dad have one in their radar. They have an old Outback and newer Equinox and are wanting to replace the Outback, I am trying to talk them into one car and buying an Envision. They are getting good reviews and are a perfect fit for someone like your Mom. My next door neighbor has one with 92K miles on it and is buying a new one after the holidays.
The wife bought a new one back in 2013 and really like it, until the Envision came out, now she has the new Envision and for a China built car I’m expressed with the quality and ride.