contract. I got charged a container removal fee of $65. Plus it went to collections since the sent the bill to my old place. Must have been in the fine print of contract when I signed up..... I did get my money's worth the last 2 years as I was moving.....I could hear them complaining taking it.....
Wow - they are after every penny! Mine break about every 5 years and they give me the 10th degree to replace it - like I broke it!