Re: Newer model Buicks. What do you think?
Originally Posted by 66electrafied
dealerships have adopted a new style of service. they no longer want to take appointments. you can call for anything and the the service writers will push you to just bring the car down and wait for it. they do this for a few reasons. first they never turn business away. secondly, if you do wait for your car you'll invariably get bored and wander around the dealership. sooner or later you'll get a pitch on trading your car in and leaving sooner than having waiting for your old clunker to be fixed. third it keeps the techs busy enough so they won't leave, but most won't make the money they used to. the dealers would rather have 10 guys do the work of 2 and be ready for the storm that rarely comes. it's kinda sad really.
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