Parts Place Bucket Seat Backs Mold Issues

Discussion in 'Repro Parts' started by Andrew Skidmore, Feb 24, 2021.

  1. Andrew Skidmore

    Andrew Skidmore Well-Known Member

    Just purchased a set of white bucket seat backs for my 72 Skylark. They appear to be nice until I took them out of the package and they have black spots/marks all over them.

    These black spots are in the mold from what The Parts Place tells me. Just making sure that anyone who plans on purchasing a set is going to have to repaint them or live with the way they look. This is clearly only an issue with the molds on the white seat backs.

    They report all of the white bucket seat backs they have in inventory have the same issue. Total waste of $ but lesson learned for me.
     
    mineseats9 and BUQUICK like this.
  2. BUQUICK

    BUQUICK I'm your huckleberry.

    So they know this issue exists yet still sells them without warning the buyer?
     
  3. Andrew Skidmore

    Andrew Skidmore Well-Known Member

    Yes Sir, I tried having a civil conversation with the gentleman who called me today and his suggestion as was the first gentleman’s suggestion yesterday, just paint them....

    I informed them nowhere on their website does it say this product comes with free flaws and nowhere does it say the buyer is responsible to paint them. They accepted they are selling flawed molds, they didn’t really seem to care.
     
  4. Brian Albrecht

    Brian Albrecht Classic Reflections

    Got my white ones from Legendary. Extremely nice!
     
    72gs4spd and Andrew Skidmore like this.
  5. Smartin

    Smartin antiqueautomotiveservice.com Staff Member

    What brand were these?
     
  6. Andrew Skidmore

    Andrew Skidmore Well-Known Member

    I should have asked folks on here before assuming they had a quality repro.
     
  7. Andrew Skidmore

    Andrew Skidmore Well-Known Member

    I do not know, never got that far into my discussion.

    They said their supplier would not take the parts back from them and they have to eat the cost of their affected supply.
     
  8. TrunkMonkey

    TrunkMonkey Well-Known Member

    That does not make you whole, and should not be made your problem.

    If you cannot contest the charges with the institution that issued the payment, then do not hesitate to file a small claim.

    I cannot understand how someone thinks it is OK to not properly service a customer's purchase.

    That is the "risk" a person takes when owning a business.

    If you cannot do it with integrity and honest dealing, stop.

    I have had quite a few businesses over my lifetime, and always dealt properly.

    No excuse.
     
  9. pbr400

    pbr400 68GS400

    I hate to slam a vendor of Buick parts but they sure do some shady stuff. Watch out for anything they say is NOS.
    Patrick
     
    Dano and 69 GS 400 like this.
  10. Andrew Skidmore

    Andrew Skidmore Well-Known Member

    Thankfully after this I have learned to not give them business anymore.

    It’s just really weird both of the guys I talked to there seemed like they could’ve cared less that they were selling an inferior part not identified as having issues on their website. I even asked the guy who called me if I could speak to his manager and he told me the manager is the one that told him to give me this information.
     
  11. Andrew Skidmore

    Andrew Skidmore Well-Known Member

    [/QUOTE]
    I mentioned this very statement to them and they didn’t care. They offered me nothing other than telling me to pay the return shipping to get my refund. Shipping would cost over $30 given the size of the box.
     
  12. Brad Conley

    Brad Conley RIP Staff Member

    This is typical of TPP. I personally will never do business with them. Period.
     
  13. gokitty

    gokitty Platinum Level Contributor

    Paid by credit card? File a protest w/your card company. Have had success with this avenue of redress before. You purchased white seat backs,not polka dot seatbacks. They did not deliver the item you ordered.
     
    Brad Conley likes this.
  14. bignastyGS

    bignastyGS Maggot pilot

    You should hve seen the 70 GS grille they sent us years back..You could literally twist it in both hands,then,the center studs weren't even drilled or studs included..Took me awhile to go through the better business and for my credit card to get my money back. They thought I should py to return it.I suggested I drive there and personally shove it up their ass.. Shady company...inferior parts. Like Brad,I will NEVER buy from them again. I wont even consider their junk..
     
    Andrew Skidmore likes this.
  15. 69 GS 400

    69 GS 400 Well-Known Member

    The owner of TPP is even worse. He sells his own stuff on Ebay. Eg sill plates or chrome strips between the side windows. He says NOS . When you receive a pair of something , one is NOS and the other one is repro. If you complain he tells you to look close at the photos. Sorry but I do not have the same equipment that the FBI or CIA does to enhance photos.
     
    446379H, Dano and Andrew Skidmore like this.
  16. Dano

    Dano Platinum Level Contributor

    Has this w/a supposed NOS RF inner fender that had a generic GM label on it and had obviously been a used part that was repaired. He said to pay the shipping & send it back. I have a UPS account & had his account # off the shipping label and just charged the return shipping to his account, lol. Fiked a dispute w/PayPal & they refunded me what I paid him. Shady business.
     
    69 GS 400 likes this.
  17. Andrew Skidmore

    Andrew Skidmore Well-Known Member

    I appreciate the conversation and feedback from all of you.

    I took the advice and filed a dispute with my CC company this morning.
     
    446379H likes this.
  18. Dano

    Dano Platinum Level Contributor

    That alone will prob. cost them $25 plus someone's time to deal w/ unless they just ignore it in which case it'll cost them the full amount plus the $25. Then there's the lost good will. They'd have been better off either paying the return shipping or offering you a discount to keep 'em.
     
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  19. 430-8v

    430-8v Well-Known Member

    Never heard one good thing about them.
     
    Andrew Skidmore likes this.
  20. GS44667

    GS44667 Worlds First Stage1 Conv

    At Cars Inc it seems like your bugging them when you ask a question, or maybe it's just Jersey.
    Inline Tube guy's could care less also when you try to inform them that 68-70, 71-72 transmission lines are different. As they advertise 68-72 as the same. They got pissy with me at MCACN and asked what car was mine so that they would make sure not to vote for it as they were judges for some award.
     
    Dano likes this.

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