I haven't had an issue with Poston yet, but we'll see what happens. I called and spoke to a gal who personally went to the shelf with the part number I gave her from their website, and she comes back and reads it to me. It reads GS emblem with backing plate with wound spring. What I receive: backing plate. No retaining nuts, no emblem, no spring. What the hell is wrong with these people? I MADE her read it back to me twice. I said to her "and the price for this is $49.99? She says "yes". I should have known they'd screw it up. We'll see if they do the old song and dance and side step like every other aftermarket company on the planet who makes it "your" fault when "they" screw up. Mysteriously the part on the website is now gone. Wonder why? :error: :af:
Oh well, I guess I'll reply to myself. :grin: Found out from Poston that the part number I ordered was for the GS emblem and the spring. They sent me the backing plate. :error: So I'm sending the backing plate back in exchange for the Emblem and spring. Even the backing plate they sent me looks like something the cat dug up. I could do a better chrome job with Eastwood paint. To their credit, they are paying for the return shipping. If they can't get a simple emblem order correct, it doesn't surprise me, all the talk about people getting the wrong pistons etc. I could understand this coming from a shop which sell all brands of stuff. But if all you sell is Buick stuff, that should narrow down the room for error with these idiots. They just have an I don't give a sh!t attitude. Plain and freakin simple.
Maybe it's just the luck of the draw but I have been dealing with Poston for a few years now and have never had any problems. On the other hand, OPG right here where I live has always been a problem. I finally stopped doing anything with them and now call Year One or Poston. I have not had any problem with either of them with returns. Dean
Well, maybe I'm being kind of harsh, but if I had $5 for every screw up one of these after market companies make, (and they ALL make them), I'd have a ton of extra dough. I wonder, really, what their ratio of successful to unsuccessful orders are through the course of any given year. I'm in customer service. I deal with thousands of varieties of live inventory (yes, breathing), and if I screwed up as much as someone selling an emblem does, I'd be sweeping sidewalks in a hurry. It's just their work ethic. Where there is a will, there is a way, to make customers happy. In most of these cases, there is no will, because nobody cares. I see posts all over this site about bad experiences with companies. I see follow up posts to these posts from people who have had good experiences and people who have had equally bad or worse experiences. These companies just don't impress me. Any of them. It's a constant crap shoot when you order something. I could have bet my salary they were going to send me the wrong item. I just knew it.
