I just wrote this as a response in the feedback section. I wanted to share it so here it is... How Business is Done Today (2005)by Andy Cardinale, Jr. We do not keep anything in stock, and we don't know when we'll get it. If you pester us for a date or time frame we'll tell you something but never hold us to it. Infact, don't even call here asking when you'll get your stuff. We have your money now, in fact we charged your credit card .03 seconds after you ordered it. We DO NOT want to hear from you unless you want to spend more money right now. If you ever call here asking about your stuff, we'll put you on hold for hours. You don't know it but you are on mute speakerphone. We drink coffee and eat donuts and laugh at you while you curse us and or listen to our advertisement recordings over and over again. We make sure the advertisement mentions our superior customer service, knowledgeable staff, quality products and same day shipping just to piss you off even more. When we hear you getting really steamed or when we just get bored of you we hang up on you. If you are stupid enough to call back again after we just sent you a crystal clear message we will give you additude just so you will get it through your thick head that we don't want to hear from you. If we send it to you six months after we said we would you had better not complain. You are lucky we remembered to send you anything at all after this long. If you received it damaged you'll have to take that up with the shipper because we are not responsible nor do we have the time to deal with such things. When it left here it was perfect. We're not sure, you may have damaged it yourself and now expect us to pay for it. Don't ever tell us we sent you the wrong part, we sent you exactly what you ordered. You ordered the wrong part, it's your problem. Don't give us any grief or question us in any way. You are a lowlife "customer" and we are far superior to you in every conceivable way. We don't know you or care about you or your business. We'll do fine without you. Our "good" customers spend thousands upon thousands of dollars with us and never complain. We treat them like the slime that they are, send them cheap, misrepresented, incorrect and broken parts 16 months after we promised them and they never ask questions. They just call us, kiss our asses and order more. This is the way it is "a$$hole" and if you don't like it you can call someone else or do without! ...and yes I know not everyone does business this way. I don't. Unfortunately though, this is the norm these days. I guess I'm old school because I still get aggravated by it.
"I'm selling everything, it has to go, but dont ask me to sell any of it... Dont ask me what's for sale, or when it will be available. If I decide to sell it to you, you have to come to me and pick it up. If you buy it, I'll decide what you do or do not get. If you dont like it, I'll put it out for the junk pick-up..."
For what its worth, I feel bad for flaming him as hard as I did. However, the man did me wrong, cost me money and time, backed out of a deal, and then lied about it... I can accept his appology, but want nothing more to do with his "modern way of doing business"
