In the middle of my TKX swap, I discovered some worn out clutch parts. Swap couldn't continue until I replaced them. I ordered some repros from Todd's site, and they arrived really fast! Downtime on my swap reduced to a minimum. 2 other great things about his service: 1. Shipping is reasonable, unlike some places. 2. He sent me an email telling me "...just letting you know I received your Buick Parts order which will be shipping out tomorrow via the US Postal Service. Your Grand Total with shipping came to..." That is great customer service.
I'd bet my next paycheck that it was all packaged really well too. Every order I've ever placed was packed with care.