On 12/20/01 I purchased on new Modine model 365 radiator for my 72 GS on Ebay from the Radiator Doctor. Anyway, I now have a leak in one of the tanks, so I called them and they said it is a one yr warranty. Now mind you I kept the original add from ebay along with the invoice and the original add states in BOLD Letters that it is a LIFETIME warranty. In fine print on the invoice it says 1 yr. I spoke with a young lady and she is telling me that they will not honor the original ebay add and I asked to speak to a supervisor. Internet sales get only a 1 yr warranty even though their ebay add states lifetime!! Well I have yet to hear from them-they promised a call back. SO if aynone purchased from these people-beware....I will also post this bench section. I tried calling Modine and the number they have refers me to a local number which is no longer in service WTF!! bill g
Sounds to me like you're getting a bum deal there, Bill. :af: Have you tried to contact ebay to file a complaint? I don't see how they can refuse to honor a warranty that was plainly spelled out in their ebay ad. Whatever they put on the invoice they sent you should be irrelevant.
I called them back and spoke to a supervisor. I am supposed to call Friday and see whats up. I got his naume and number--will let you know what happens. I informed him about the ebay ad and that I still had it--that kind of changed the tone a bit.
