Where to draw the line?

Discussion in 'Buyer/Seller Feedback' started by Andrew Skidmore, Dec 15, 2004.

  1. Andrew Skidmore

    Andrew Skidmore Well-Known Member

    I am not using this post to vent by any means, but to some how come to a conclusion on what can be done when selling parts.

    I posted some parts for sale, and right away I got people who were interested in buying them, good deal uh? Well it's not that easy, at least that is what I found out.

    When you start a thread for a part for sale, and someone comes back being the first to answer to your thread and wants to buy the part, and states this in their post that buying it is their intention, and they want it, then they should get it right?. Well again not that easy.

    I had somone respond to one of my threads that was interested in a part I had for sale, and they stated that they would buy it, and could I post some pics of the item. No problem I posted the pics the person loved the item and wanted to buy it. I responded within minutes to their post that they would be the buyer and it was theirs. Well a get a PM and this person asks me to wait a few days till they work out some personal matters, and in two to three days they will have an answer for me.

    I wait to see if the person calls me back or sends me a PM by the end of the three days, and no response from them at all?

    So I take my item I have for sale and tell anyone else who is interested that someone else is in the process of buying it, and they said they wanted it for sure. I go online on this site a few different times to mess around and see this persons name come up under the active users menu on the main page. So I decide to PM this person, and even email them at two differect address they gave me trying to find out if they are going to follow through with buying the part? Well I get no response at all not even four days after the three days they asked me to wait for them. It is not like the person is not around, since they are using their computer to respond to new threads posted.

    So as I sit today I still have got no response from that individual, and I don't feel cheated, dont get me wrong, but I feel there needs to be a change in the way people respond to threads when they want to buy something. If we all want a site to do buisness on and get our hobby questions answered too, then a few changes should be ensued. Why should someone look at a thread, decide they want to buy a part from someone, post the first response to the thread starter(ME) telling me the part is sold to them since they were the first to respond, only to find out they are BSing.

    So I say where to draw the line, well if you put trust into your fellow Buick enthusiast's in many aspects of doing online buisness then you have a site to retreat to and help aid in your restoration projects. It is not fair to those who sell parts to respond back to someone who wants to buy the part, only to hold off until the so called weekend to get a phone call or PM that never happend. I had at least three other people interested in buying my part I was selling, but was trying to do good by another Buick enthusiast on this site and hold on until they got a few days worth of stuff behind them, so they would not post a message back saying I sold the part out from underneath them.

    But ultimately doing good buisness on my behalf has led me to turning down three other potential buyers only to find out the so called buyer has absolutely no intention of even buying the part for sale, or even contacting me back, what a waste of time and a possible part that could have been sold.
    So I suppose what I am asking for is some help from not just the Big Dogs on this site, but everyone to give some input on how someone's buisness should be conducted on these threads? Should someone be able to tell another they want the part for sure, only to back out with no legite reason and no response? This can hurt the experience of someone buying and selling parts on this site.

    I think a change should be made so if you are responding to a thread in the fashion of wanting to buy a part and say so in your post, then the buyer needs to follow through with their intended actions unless something huge comes up and it is just not feasable to purchase the part being sold. Or at least have the nerve to call the person waiting to sell the part, and let them know that your intentions have changed due to something legite.

    A change needs to be made, or their may end up being many people having this same experience and feeling they have been cheated out of precious time and money, and only to lead them to sell all of their parts on Ebay. No one wants to see everyone sell their parts on ebay, since we can acquire parts on this site and deal with the seller in a respecatble manner directly without the hassle of bidding on the item. Help is needed in this area of V8Buicks.com to prolong the buisness transacitons from one buick enthusiast to another.
     
  2. Tufbuick

    Tufbuick Guest

    Andy, I sell cars for a living.............imagine what I go through !!!
    "WELCOME TO THE REAL WORLD"!!!
    :rant: :af: :rant: :af: :rant: :af: :rant: :af: :rant: :af: :rant: :af: :rant: :af: :rant: :af: :rant: :af: :rant: :af:
     
  3. David G

    David G de-modded....

    I feel for ya, Andrew. :mad: I've had the same exact experience on this board, BUT only 1 time in 3 years!! I really don't think that this is a typical buying/selling experience here on V8. Far and away, the vast majority of members that regularly buy or sell here, are very good about staying in contact. In your specific case, you would have been justified in going to the next posters in line in your listing to find another buyer, when you didn't hear back as promised.
     
  4. nailheadina67

    nailheadina67 Official Nailheader

    Ohhh, do I know the feeling.....repairing and selling power equipment is no different. People usually change their mind once the impulse to buy is over. Here's what I'd do........next time you place an ad, state in the ad that payment will become due within a few days or the next person in line will get the item. I usually Pm the seller with my phone number just in case there's a problem........... maybe that should be the new rule?

    Common courtesy dictates that if you change your mind, don't leave the seller hanging. Good communication is the most important part of a sale. :bglasses:
     
  5. David G

    David G de-modded....

    Too bad common courtesy is becoming more and more uncommon these days... And it starts early too. I swear that 99% of the kids my 6yr old plays with, have had absolutely no manners taught to them at all.
     
  6. D-Con

    D-Con Kills Rats and Mice

    I think this goes to the buyer/seller feedback. state what happenend, who it was, and let the reader be the judge of whether it was fair or not. IMHO you were uneccessarily jerked around without the courtesy of even," I am so sorry, I couldn't work out some issues at home and can't buy your part."
     
  7. David G

    David G de-modded....

    If I'm not mistaken, there has been a prior discussion on the board about what may or may not fit the intent of the feedback forum, by JW. Might need to do a bit of searching to find the thread.
     
  8. D-Con

    D-Con Kills Rats and Mice

    Humm, seems like we should have it stuck at the top.....
     
  9. 72GSCLONE

    72GSCLONE Kyle Smith

    Coming through Loud and Clear

    I feel for you....Here's my latest ongoing experience with a frequent poster on this board. My first major purchase off of this board too.....I located a GS engine thiis past week....PM'ed and called the seller on Sunday....agree to price and agree to forward funds via overnight USPS in the form of a M.O. cause the seller doesn't trust Paypal. Talk with seller on Monday and I arrange for and pay for shipping....BOL sent to seller via email pending funds receipt. Yesterday I receive an email and see a post on the parts forum (thread removed) accusing me of being a scammer because he didn't receive payment. I call seller and email Express Label #'s for USPS, and call USPS...delivery attempted...no one home. The seller is now selling the motor to someone else and accuses me of a scam....go figure. I will post more of this later this week in detail, but stuff like this sure sours me in my search for parts.....hard to find good parts and good people!

    72GSClone
     
  10. David G

    David G de-modded....

    I don't think it was a thread specifically about this issue. If I recall, Jim posted on a thread that was a neg feedback thread. Maybe some specific guidelines should be posted regarding neg feedback. The idea being that we all have had less than perfect experiences, but they may not necessarily warrant a neg feedback posting.

    My comments are in no way intended to pertain to the circumstances of this thread.
     
  11. Jim Weise

    Jim Weise EFI/DIS 482

    As far as negative feedback, simply state the facts. We are not interested in what you think of the individual, his mom, or his astrological sign..

    As long as the facts are simply stated, then there should be no problem.

    Now, realize that not eveyone is on this board every day, so folks look every so often, and maybe don't even check emails except for every few days. So as a seller, you need to let a little time go by, at least a week, while trying to contact the person.

    Now.. I had a call from a guy yesterday, and he asked me point blank "do I have to sell it to the first person who responds to the ad.

    My answer was "No". It's your part, sell it to whoever you want to. While it is courteous to sell it to the first person who responds, I hold that as no requirement for placing an ad. Who gets to buy your car or part is entirely up to you. The first guy, or your buddy that PM's you a week later.. Your not going to make any friends doing that, but that's your call.

    The only thing I won't allow is this to be used as a "best offer" auction board. State a price, an acurate description, and location of the car or part, and then sell it for that price.

    If I hear of anything going on besides that, then the seller will be removed from the board.

    The point of the classifieds here is to help out other enthusiasts. While I allow individuals who buy and sell parts for a living to use the board also, I would hope that when selling a part here, those individuals give a 'nod' to that aspect, if your looking for top buck, then evilbay is the place you should be. You can get maybe more money there, but it will cost you, and you have to deal with their hassles.

    In everything that we do, there is always a possiblity to screw up, misjudge folks, or for miscommunications to happen. As a buyer, it's your job to make sure you get with the seller, get the funds delivered, and stay on top of the transaction. As a seller, you need to realize that folks have lives too, so they may not be able to drop everything instantly to send you payment.. give then a little time, and make every attempt to contact the buyer.

    If that fails, then report the facts here, not the "he said, she said" just the facts. So and so agreed to buy my part, but I never recieved payment, and couldn't contact him in such and such a time.. Leave the personal stuff and the flamewars to the children, and we won't have any problems.

    JW
     
  12. Andrew Skidmore

    Andrew Skidmore Well-Known Member

    My post might have been a long one, and may have gone into a few details that might have not been needed, but did I throw out personal attacks? I thought I gave a pretty good description on what happened without mentioning names or even calling him names, or taking low blows. I read my thread at least 3 times before I sent it to discussion to make sure I was not being overpowering. And I did wait over a full week to date, and as I said not only did I use this site to PM him, I emailed both of his email accounts, and sorry I did not say this earlier but I did try to call him at home with no prevail. This thread was started to figure out if there were others out there experiencing the same problems as me, and what can be done to make this experience here on this site more enjoyable at both ends of the transactions. But most of all now I know that since JW says it is alright to sell to another person interested in my part if the first buyer falls out after the required time, then at least I can sift through the posts and find the next buyer in line. I do appreciate all your responses on this. :TU:
     
  13. RED GS 1

    RED GS 1 Well-Known Member

    I CONCUR :grin: :grin:
     
  14. 70gsrick

    70gsrick 1 of 66

    Too funny!!
     
  15. i can be honest here and say i have been on both sides of that
    i did try to contact the person and he was not on as well
    a week later he was all over me for canceling
    if he would have looked at maybe the date he would have seen i backed out on him way before that week
    and yes others where in line
    also people back out on deals all the time,
    its there money
    i put things on v8 and bca for one week
    if someone dosn't buy it
    it does go to ebay
    why not
    and i have gotten 3-4x more than i was asking for it
    and found out that members on this board have bought it
    life goes on
    people back out on ebay as well
    i have never given negative to people even on ebay
    not my way i guess
    still there money
    my 2 cents
    Greg
     
  16. Specman

    Specman Well-Known Member

    I have had folks back out on E-Bay and I feel that it is easier to let them do it rather than start a big negative war. I have not had it happen here, probably because that majority or the people using this board are true hobbyists and are either selling things that are extra for them at a discounted amount or like me are looking for parts for their current projects.
    I agree with Jims posts with regards to posting feedback No reason to make it a personal attack, just state the facts as they are. We are all sharp enough to figure out if the guy stiffed you. In Andrews case thats what it looks like happend. I do think sellers/buyers should check the board often. If you are selling or have told someone you want something they are selling you should check the board daily. If you cannot then you could put yourself in a position where your silence could be misunderstood.
    tufbuick, what size is that font 100?? :laugh: :laugh: :laugh:
     
  17. Andrew Skidmore

    Andrew Skidmore Well-Known Member

    I don't understand why people keep refering to this thread as a personal attack. There was absolutey no manner that was shown to be personal, or attacking. I might have spoke of a few things off topic, but never said anyone's name or put them down. :Dou:
     
  18. Jim Weise

    Jim Weise EFI/DIS 482

    Andrew,

    I don't think anyone thinks your on a witch hunt here.. my comments were made to the board in general, and not to you specifically. And it looks like a few other guys are talking that way too.

    JW
     
  19. Andrew Skidmore

    Andrew Skidmore Well-Known Member

    Then I must be either taking it the wrong way, or reading it the wrong way, but whichever the case no big deal.
     
  20. IDOXLR8

    IDOXLR8 Senior Member

    Buying and Selling

    This is real simple, If you have something for sale, you post it, the first one responds and you tell them if you don't see payment with in a reasonable time that it sold to the next one who replies. When I have something for sale I make this real clear so we are all on the same page. Like posted earlier many change there minds or can't afford or looking for a better deal or what ever, it just happens. AL.
     

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